Matthew25 AI
The family-run aged care operator's guide to surviving 2026.
New Aged Care Act. Mandatory care minutes with real penalties. 59% of homes at a loss. Here's what you need to know - and what you can do about it.
Matthew25 AI
New Aged Care Act. Mandatory care minutes with real penalties. 59% of homes at a loss. Here's what you need to know - and what you can do about it.
The Landscape
If you're running a family facility, you're feeling all three at once.
Shift 01 · Regulation
The biggest regulatory overhaul in a generation. New rights-based framework. Stronger enforcement. Criminal penalties for serious failures. The compliance bar just went up.
Commenced July 2025
Shift 02
Mandatory 200+ care minutes per resident per day. Penalties of up to $31.92 per bed per day for non-compliance. For a 100-bed facility, that's $1.17M per year in risk.
Penalties from April 2026
Shift 03 · Consolidation
59% of residential aged care homes are operating at a loss. Family-run providers are being squeezed out by rising costs and regulatory burden. The big chains have IT departments - you have heart and hustle.
of homes at a loss · StewartBrown
The headline number
of residential aged care homes are operating at a loss.
StewartBrown, 2024
What We're Hearing
From dozens of conversations with operators, care managers, and finance managers across Sydney.
Progress notes, care plans, clinical assessments - staff spend 30-50% of their shift on paperwork instead of direct care. Notes are inconsistent. Clinical signals get missed. Your best people are stuck in the wrong work.
"My focus should be on residents, but instead I'm planning training, tracking competencies, chasing documents."
- Care Manager, 3-site residential provider
Care minutes vs staffing costs. Occupancy rates vs revenue. Roster gaps vs agency spend. You're juggling numbers across disconnected systems and discovering shortfalls after the quarter - when the financial hit is already locked in.
"The biggest pressure is managing staffing costs against compliance care minutes. I need to see numbers early - not after the quarter is over."
- Finance Manager, residential aged care
Care platform, rostering, finance, HR, compliance, clinical - all separate. No data flow between them. Double-entry everywhere. Staff fatigued by multiple logins. And enterprise platforms want $50-100K a year for reports that don't tell you anything actionable.
"Xero can provide reports, but I don't find them useful. I want to shift from fixing issues to proactively planning."
- Finance Manager, family-run aged care
Who's behind this
My dad runs three nursing homes in Sydney. My grandma runs a home care business. I didn't choose aged care - it chose me.
I spent four years at Aurecon running diagnostics and strategy for asset-heavy industries - $5M to $54M engagements. Then I came back to the family business and started building AI tools for care plans, compliance, quality reporting.
The problems on this page aren't theoretical. I see them every week in my family's facilities and in every provider I talk to. Matthew25 AI exists because family-run operators deserve the same tools the big chains have - without the enterprise price tag.
Saved in vendor software costs for a 3-site provider
Less time on care plans with AI pre-population
Client progress notes analysed for quality insights
Latest from LinkedIn
Practical insights for aged care operators. No fluff, no jargon.
Free Resources
We've built these resources from real experience running and consulting for aged care providers. They're free because we'd rather help 100 operators than sell to 10.
Real examples from a 3-site residential provider. Three time drains we fixed and the results we measured. Read in 5 minutes.
15 questions. 3 minutes. Personalised report scored across compliance, staffing, technology, and finance.
Take the Health Check →A fortnightly email for family-run aged care operators. Compliance updates, cost-saving tips, and what we're learning from the providers we work with. No fluff, no sales pitches.
No spam. Unsubscribe anytime.
Book a free 30-minute call. No pitch, no pressure. Tell us what's going on at your facility and we'll be honest about whether we can help - or point you to someone who can.